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Frequently Asked Questions...

Please select a question for more information:

• Who pays for the telephone call ParcelPal makes?
• How do I receive notification that there is a delivery person at my front door when I am not at home?
• How do I make ParcelPal only call me when I have a delivery?
• How do I receive deliveries when I am not at home?
• How do I sign for deliveries remotely?
• How do I check the ParcelPal container is secure after a delivery?
• How do I retrieve my delivery from the ParcelPal container?
• How do I send parcels using the ParcelPal system?
• How much will the installation service cost me?
• How do I tell the ParcelPal Intercom Phone what phone number to call?
• How is ParcelPal powered?
• How do I get into the ParcelPal container if power fails?
• Does it have to be a mobile phone that ParcelPal calls?
• What are the installation options for ParcelPal?
• How do I stop anyone breaking into my ParcelPal container?
• How secure will my ParcelPal system be?
• How large can the parcel delivery be?
• Can I use the ParcelPal system with Voice Over IP?
• What effect do missed deliveries have on the environment?

Not found the answer you're looking for?
Please submit a question or call us now on 0800 612 5803