FAQs

BUSINESS

ParcelPal is a last mile delivery provider that provides tailored services to suit your business needs.

ParcelPal is currently available in Vancouver, Calgary, Edmonton, and Toronto.

Delivery times are variable and depend on your location and the service level you choose. We provide automated real time updates and notifications so that you can stay updated about your delivery every hour. Consider using our Same Day Express Courier – 4 hr service.

Deliveries could be canceled for a number of reasons:

  • The merchant is closed due to a private event, emergency, or a change in their operating hours.
  • The merchant is too busy to take new orders.
  • The merchant can not accept payments due to credit card machine issues.
  • The merchant is cash only.
  • The customer is choosing to cancel their order.

COURIER

You can apply to be a driver on our website at www.parcelpal.com. You must meet the following requirements:

  1. Be 19 or older

  2. Provide valid driver’s license and vehicle insurance

  3. Have an Android smartphone or an iPhone 4 or later with a data package

  4. Have at least 1 year of driving experience

  5. Be willing to provide a Driver’s Abstract

  6. Be willing to undergo a Criminal Record Check

  7. Be able to lift 50 lbs

BUSINESS

ParcelPal is a last mile delivery provider that provides tailored services to suit your business needs.

ParcelPal is currently available in Vancouver, Calgary, Edmonton, and Toronto.

Delivery times are variable and depend on your location and the service level you choose. We provide automated real time updates and notifications so that you can stay updated about your delivery every hour. Consider using our Same Day Express Courier – 4 hr service.

Deliveries could be canceled for a number of reasons:

  • The merchant is closed due to a private event, emergency, or a change in their operating hours.
  • The merchant is too busy to take new orders.
  • The merchant can not accept payments due to credit card machine issues.
  • The merchant is cash only.
  • The customer is choosing to cancel their order.

COURIER

You can apply to be a driver on our website at www.parcelpal.com. You must meet the following requirements:

  1. Be 19 or older

  2. Provide valid driver’s license and vehicle insurance

  3. Have an Android smartphone or an iPhone 4 or later with a data package

  4. Have at least 1 year of driving experience

  5. Be willing to provide a Driver’s Abstract

  6. Be willing to undergo a Criminal Record Check

  7. Be able to lift 50 lbs

We can be your great business partner and help you growth strongly.

We can be your great business partner and help you growth strongly.

Our mission is to be the world’s most convenient delivery service. Operating in the United States and Canada.

CONTACT INFO

620 – 1111 Melville Street,
Vancouver B.C. V6E 3V6