ParcelPal is an on-demand delivery service that makes sending packages easy. Our software instantly connects you with all local couriers in your area.
ParcelPal is currently only available in Vancouver. We are launching across Canada in the coming months.
On-demand delivery – $9.99 base + $1.00 per km
Scheduled delivery – $9.99 base + $1.00 per km
We give 25 lbs free and then its a $0.05 charge per pound
Taxes and weight not included.
All payments are automated through our technology. The user may cancel the request without charges for up to 5 minutes after the courier has accepted the trip. Please read our terms and conditions here.
Delivery times are variable and depend on your location and the service level you choose. On-demand deliveries will be completed in an hour within the designated area only and same day deliveries will be completed by 4:00pm. See designated areas.
How to request a delivery
Please note that our cut off time is 1 hour before close for on-demand deliveries. You can schedule a pickup at anytime, if it is after close pickup will be the following day.
We are currently handling deliveries from 11:00am to 8:00pm, Sunday to Thursday and 11:00am to 11:00pm Friday to Saturday. All requests need to be made 1 hour before close in order for us to deliver it that day. But don’t worry, we are working tirelessly everyday to extend the delivery hours.
Since each person has different needs for their insurance, we highly recommend that you go and speak to your insurance broker to see what’s best for you.
If you app isn’t working please try the following:
If all else fails, give us a shout; we will figure it out!
We collect your information as part of our verification process and is used solely to ensure you are who you say you are. We believe anyone and everyone can be a courier, regardless of age. We may also use this data to determine who is using our service.